FAQ

Answers to frequently asked questions

WHAT IS CSI SAVE THE GROOM?
HOW MANY PEOPLE ARE NEEDED TO PLAY?
HOW MANY PEOPLE ARE IN A TEAM?
WHAT DO I NEED TO PLAY?
HOW LONG DOES THE GAME TAKE?
WHAT IS THE CANCELLATION POLICY?
I NEED HELP, WHO DO I CONTACT?
WHERE DO I DOWNLOAD THE APP?
CAN I LOGIN BEFORE THE EVENT?
WHAT HAPPENS IF MY PHONE/TABLET BATTERY DIES?
WHAT HAPPENS IF MY PHONE/TABLET STOPS WORKING AND I MUST REBOOT?
I HAVEN’T RECEIVED MY LOGIN DETAILS?
COVID 19 CANCELLATION POLICY
WHERE ARE MY PHOTOS & VIDEOS?
TROUBLESHOOTING
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